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Westferry Times > Technology > Technology > Apple Teams with Global Airlines to Locate Lost Baggage via AirTag
Technology

Apple Teams with Global Airlines to Locate Lost Baggage via AirTag

Mona Porwal
By Mona Porwal Published November 12, 2024
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In a groundbreaking move aimed at reducing the frustration of lost luggage for air travelers, tech giant Apple has rolled out a new feature called “Share Item Location” in iOS. This feature, which builds on Apple’s existing ‘Find My’ network, allows passengers to securely share the location of their AirTag or compatible ‘Find My’ network accessory with third parties, including airlines. By collaborating with more than 15 global airlines, Apple is working to revolutionize how passengers track their misplaced or delayed baggage.

A New Era for Lost Luggage Recovery

Apple’s new feature is set to streamline the recovery of lost items, particularly baggage, which has been a longstanding issue for airline passengers. Through a partnership with airlines from regions such as North America, Australia, Asia, and Europe, Apple aims to help passengers locate their lost belongings with greater accuracy and ease. Over the coming months, airline partners will integrate this tracking service into their customer service offerings, providing real-time location updates for bags and personal items.

The airlines participating in this program include well-known names such as Air Canada, Air New Zealand, Austrian Airlines, British Airways, Delta Air Lines, Lufthansa, Qantas, Turkish Airlines, United Airlines, and Virgin Atlantic. These carriers, along with many others, are expected to roll out the new tracking system to help passengers quickly find and retrieve their misplaced items.

How the Tracking Feature Works

The process is simple yet highly effective. Users can generate a Share Item Location link through the ‘Find My’ app on their Apple device, whether it’s an iPhone, iPad, or Mac. Once the link is generated, passengers can share it with the airline or other third-party service providers involved in the baggage recovery process. The link opens an interactive map showing the exact location of the missing item, which automatically updates as the item’s position changes. Each update includes a time-stamp that helps pinpoint the most recent location of the item.

Apple has emphasized that the entire process of sharing the item’s location will be end-to-end encrypted, ensuring the privacy and security of passengers’ data. This security feature is designed to maintain the confidentiality of both the passengers and their belongings, allowing airlines to track luggage without compromising sensitive information.

Powered by the ‘Find My’ Network

The tracking system is built on Apple’s extensive ‘Find My’ network, which is a crowdsourced network consisting of over one billion Apple devices worldwide. Using Bluetooth wireless technology, the network is able to detect nearby missing items and report their approximate location back to the device’s owner. This network has been instrumental in helping users find missing devices such as iPhones, AirPods, and now, in this case, luggage.

Apple’s integration with the airline industry is a natural progression of this technology. With airlines already utilizing Apple devices in their operations, the transition to a secure and effective baggage tracking solution was a logical step. Apple worked directly with its airline partners to ensure that the new tracking system would be compatible with existing infrastructure, leveraging the devices that airlines already use to streamline the process.

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Participating Airlines and Global Reach

The list of participating airlines in this collaboration is extensive, with more than 15 airlines from across the globe expected to implement the feature in the coming months. Some of the key airlines involved include Aer Lingus, Air Canada, Air New Zealand, Austrian Airlines, British Airways, Brussels Airlines, Delta Air Lines, Eurowings, Iberia, KLM Royal Dutch Airlines, Lufthansa, Qantas, Singapore Airlines, Swiss International Air Lines, Turkish Airlines, United Airlines, Virgin Atlantic, and Vueling. More airlines are expected to join the program in the future, further expanding the reach of the tracking service.

This partnership reflects the growing demand for innovative solutions to address the challenges of modern air travel. By leveraging cutting-edge technology and the global reach of Apple’s ecosystem, passengers can expect a smoother and more efficient experience when it comes to recovering lost luggage.

When Will the Feature Be Widely Available?

Currently, the “Share Item Location” feature is available as part of the public beta for iOS 18.2 in most regions. However, it is important to note that passengers who do not have access to the beta version of iOS 18.2 will not yet be able to use this feature. Apple has confirmed that iOS 18.2, which includes the Share Item Location feature, will soon be available as a free software update for iPhone Xs and later models. Once the update is rolled out, it will be available to a broader audience, making it easier for passengers to track their lost luggage with the help of participating airlines.

Apple’s collaboration with major global airlines to track lost baggage via AirTag and the ‘Find My’ network marks a significant step forward in enhancing the travel experience. With the promise of real-time updates and secure, encrypted tracking, this new feature is set to improve the recovery of lost items, ensuring that passengers no longer have to endure the uncertainty and frustration of missing luggage. As more airlines adopt the service, it’s clear that Apple is helping to reshape the future of air travel and baggage handling.

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